Service Design Books
Copyright © 2026
Copyright © 2026
141 Titles Recommended by the Community
From 67 Curators
Growing number of recent comments, tags or page views.
Exposing the Magic of Design: A Practitioner's Guide to the Methods and Theory of Synthesis Jon Kolko
Highly rated with established community support.
Highly rated with growing community support.
Design for Services Dr Anna Meroni, Dr Daniela Sangiorgi
101 Design Methods: A Structured Approach for Driving Innovation in Your Organization Vijay Kumar
Highly rated but with minimal community notice.
Design Thinking - Business Innovation Maurício Vianna
Ysmar Vianna
Isabel K. Adler
Brenda Lucena
Beatriz Russo
Service Design by Industrial Designers
Service Design with Theory
Outside In: The Power of Putting Customers at the Center of Your Business Harley Manning, Kerry Bodine
Service Design for Business: A Practical Guide to Optimizing the Customer Experience Ben Reason, vlie, Lavrans LÃ, Melvin Brand Flu
Personal Revolutions: A Short Course in Realness Mr Oli Anderson
Service Design: From Insight to Implementation Andy Polaine, Lavrans Løvlie, Ben Reason
Highly rated books published more than 15 years ago.
Nudge: Improving decisions about health, wealth and happiness Richard Thaler, Cass Sunstein
Journey to the Interface Sophia Parker, Joe Heapy
Service Design Birgit Mager, Michael Gais
Designing Services with Innovative Methods: Perspectives on Service Design
Servicedesign Søren Bechmann
This is Service Design Thinking: Basics - Tools - Cases
Service Design Book Colin Rudd, Vernon Lloyd
Touchpoint: The Journal of Service Design
New Service Development and Innovation in the New Economy Bo Edvardsson, Anders Gustafsson, Michael D. Johnson, Bodil Sanden
In the Bubble: Designing in a Complex World John Thackara
Contextual Design: Defining Customer-Centered Systems Hugh Beyer, Karen Holtzblatt
The Professional Stranger: An Informal Introduction to Ethnography Michael H. Agar
Bringing User Experience to Healthcare Improvement: The Concepts, Methods and Practices of Experience-based Design Paul Bate, Glenn Robert
The Craftsman Prof. Richard Sennett
The Value of Nothing: How to Reshape Market Society and Redefine Democracy Raj Patel
Gamestorming: A Playbook for Innovators, Rulebreakers, and Changemakers Dave Gray, Sunni Brown, James Macanufo
Innovation X: Why a Company's Toughest Problems Are Its Greatest Advantage Adam Richardson
Universal Principles of Design William Lidwell, Kritina Holden, Jill Butler
Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers Alexander Osterwalder, Yves Pigneur
Four star rating with growing community support.
Make Space: How to Set the Stage for Creative Collaboration Scott Doorley, Scott Witthoft, Hasso Plattner Institute of Design at Stanford University
Four star rating with minimal community notice.
Three star rating with established community support.
Service Design: Practical Access to an Evolving Field Stefan Moritz
Three star rating with growing community support.
Uncommon Service: How to Win by Putting Customers at the Core of Your Business Frances Frei, Anne Morriss
Books with no star rating.
The Third Teacher: 79 Ways You Can Use Design to Transform Teaching & Learning Inc. OWP/P Cannon Design, VS Furniture, Bruce Mau Design
Library Service Design: A LITA Guide to Holistic Assessment, Insight, and Improvement Joe J. Marquez, Annie Downey
